largest canadian banking acquisition
“
You have worked so hard, put in long hours, weekends, long weekends, and have taken time away from your family and friends to help make this all possible. The workstreams teams (BA, Dev, QA, BDAs, SAs, and STOs) need you to help keep things going and to help co-ordinate and track the scope of the largest acquisition by any Canadian bank to date!!
Be proud of all you have done. This is generally a once in a life time work experience. You have grown from this adventure and are better for it.
Thank you once again for your contribution!
Director, Large Banking Client
key systems target plan
Strategy is to seamlessly integrate key systems to streamline operations and enhance client experiences across various platforms
1.1
Mortgage
1.2
Consumer Lending
1.3
Digital Customers
2.1
FIS Touchpoint Sales & Service
2.2
IVR / Telephony / Cisco Unified
2.3
Teller Systems
2.1
NCR
2.1
Open Invest
2.2
Trust Desk
2.3
Brokerage
Top 3 CIO Risks
resource capacity & Readiness
Our resource capacity and readiness plan ensures that during the acquisition process, we maintain operational efficiency and provide seamless support to clients through integration of key systems across different platforms, ultimately maximizing the value of the deal for all parties involved.
mainframe and other system capacity & performance
Our comprehensive mainframe and other system capacity and performance plan is designed to address potential challenges during the acquisition process by ensuring that key systems are integrated across various platforms with minimal disruption, allowing for smooth transition and enhanced client experiences post-acquisition.
ability to stay pure to acqusition model approach
To maintain alignment with the acquisition's unique business model, we must assess the need for building parity between the acquired entity and the target organization, as such considerations can extend the integration timeline, necessitating careful planning and resource allocation to ensure seamless system integration without compromising operational efficiency or client satisfaction.
Key Impact Areas and Mitigants to increased volumes
Mianframe capacity for core Systematics application.
Due diligence and capacity Planning required early on.
Branch infrastructure, network capacity, badwidth & latency for new locations.
Will need to mitigate application performance impacts due to any technology.
Performance impacts to teller and banker/call center applications.
Size up to new volumes.
Due diligence necessary for key vendors.
Required for systems in target plan.
integration approach
Any special requirements such as regulatory, new business capability will be assessed for criticality. Only critical will be brought in scope after CIO approval.
There will be specific focus on Customer & Employee experience throughout the integration and in planning the cutover activities.
There will most likely be an optimization phase necessary to handle anything that was deferred during the integration.
Data conversion activities and thorough testing will be critical for each system before go-live.